Privacy Policy

Effective date: March 18, 2026
This Privacy Policy explains how Custom Plastics (“Custom Plastics,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at https://customplasticsfargo.com (the “Site”), contact us, or purchase products from us. By using the Site, you agree to the practices described below.
Information we collect

  • Information you provide: Name, email address, phone number, shipping/billing address, and details you include in messages, quote requests, or order inquiries (such as measurements, specifications, and project notes).
  • Order and transaction information: Items purchased, order notes, and transaction records. (Payment processing may be handled by third-party processors; we do not store full payment card numbers on our systems.)
  • Information collected automatically: Device and browser information, IP address, approximate location (derived from IP), pages viewed, and the date/time of visits.
  • Cookies and similar technologies: We may use cookies and similar tools for site functionality, analytics, and to improve performance.

How we use information

  • To respond to inquiries and provide quotes, including custom fabrication requests.
  • To process and fulfill orders, including shipping within the Continental U.S. and Canada.
  • To communicate with you about your requests, orders, service updates, or changes.
  • To operate, maintain, and improve the Site, including analytics and troubleshooting.
  • To help protect the security and integrity of our business and the Site, and to prevent fraud or misuse.
  • To comply with legal obligations and enforce our agreements.

How we share information
We do not sell your personal information. We may share information in the following situations:

  • Service providers: Vendors who help us operate the Site, process payments, ship orders, provide analytics, or support communications (they are permitted to use information only to perform services for us).
  • Legal and safety: If required by law or if we believe disclosure is necessary to comply with legal process, protect rights and safety, or investigate potential fraud.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Cookies, analytics, and your choices
You can usually set your browser to remove or reject cookies. If you choose to disable cookies, some parts of the Site may not function properly. If we use analytics tools (such as Google Analytics or similar services), those providers may set cookies or collect usage data to help us understand Site traffic and improve content.

Data retention
We keep personal information only as long as needed for the purposes described in this Policy, including fulfilling orders, maintaining business records, resolving disputes, and complying with legal obligations.

Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your rights and choices
You may request to access, correct, or delete certain personal information we maintain about you, subject to applicable law and business recordkeeping needs. To make a request, contact us using the information below.

 Children’s privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

International visitors (including Canada)
If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States where privacy laws may differ from those in your location.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” above indicates when the Policy was last revised. Your continued use of the Site after changes become effective means you accept the updated Policy.

Contact us
If you have questions about this Privacy Policy or our privacy practices, please contact Custom Plastics:
Phone: 701-280-1993
Email: contact@customplasticsfargo.com
Mailing address: 2310 3rd Ave N. ~ Fargo, North Dakota 58102